Privacy Policy

Welcome to gogen care ("we," "our," "us"). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services that connect patients with healthcare providers.

1. Who We Are

gogen care helps patients discover and connect with healthcare providers through our online directory. Our goal is to make healthcare more accessible, transparent, and personalized by helping users find providers covered by their insurance or available through private options.

2. Information We Collect

We collect the following types of information to improve your experience and provide our services effectively:

a. Personal Information

When you use our site or contact us, we may collect:

• Your name, email address, and phone number
• Insurance details (if voluntarily provided)
• Location or ZIP code
• Preferred healthcare provider or specialty

b. Provider Information

If you are a healthcare provider, we may collect:

• Practice name and contact details
• Professional qualifications and specialty information
• Insurance plans accepted

c. Automatically Collected Data

When you visit our website, we may collect:

• Your IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Cookies or similar tracking technologies

3. How We Use Your Information

We use collected data to:

• Help patients find suitable healthcare providers
• Show providers relevant patient leads
• Respond to inquiries and provide customer support
• Improve website functionality and user experience
• Comply with legal and regulatory requirements

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website performance
• Remember user preferences
• Analyze traffic and usage patterns

You can manage or disable cookies in your browser settings.

5. Sharing Your Information

We may share information only with:

• Verified healthcare providers (with your consent)
• Service providers who help us operate our platform (e.g., hosting, analytics, email)
• Law enforcement or regulators when required by law

All third-party partners are required to protect your data and use it only for legitimate purposes.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, disclosure, or misuse.

7. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for data use at any time
• Opt-out of marketing or promotional communications

To exercise these rights, contact us at info@gogencare.com.

8. Third-Party Links

Our website may contain links to external sites not operated by gogen care. We are not responsible for the content or privacy practices of those third-party websites.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors. If we learn that we have collected personal data from a child without parental consent, we will delete it promptly.

10. HIPAA and Health Information

gogen care is not a healthcare provider and does not maintain medical records. Any communication of health-related information through our platform is voluntary and should comply with applicable privacy and HIPAA regulations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Please review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at: